Tuesday, May 31, 2011

Let's Play a Little Game

What do Rebecca Minkoff and The Purse Forum (Purse Blog) have in common?

Monday, May 30, 2011

eBay Feedback - How NOT to Handle it

Borrowing a quote from another blog:

"You CAN receive negative feedback both as a buyer and a seller, and you can have
problems both with buyers and sellers. It's how you handle it that counts."-Anonymous, May 27, 2011 4:43 PM

Here's how one of the Purse Forum Authenticators, and well-known eBay sellers ("flossyfigaro") handles it:

"DISGRACE TO EBAY" (and) "THIEF, DISGRACE to EBAY" (and) "Insane Bidder - should not be allowed on a computer never mind eBay!! BLOCK BIDS"

I guess it's all in how you handle it...(or not). Maybe while the honchos at the Purse Forum teach the salespeople at Hermes how to do their jobs, flossy could teach them customer service skills? Or not...

Here's a handy little tool for seeing how sellers "handle" it. Just plug in the eBay user ID of any seller:

http://toolhaus.org/cgi-bin/negs?User=flossyfigaro&Dirn=Received+by&Many=ON&ref=home

Coming tomorrow: More Purse Forum Recommended Sellers

Yay, No Lay-Offs at The Purse Forum !

As you all may remember from last week, "Lyanna Stark" pretty much brought an end to the entire Authenticate This division (and hence a massive lay-off of all the "Authenticators") at the Purse Forum with her sweeping statement:

"A good lesson to us all to only trust what the craftsman says.
In an alternate situation, even if an SA tells you that a bag is real, don't take their word for it too. Only what a craftsman says, counts."-Lyanna Stark

Well fear not Authenticators I have a solution! (V*** I'm throwing you a free bone here so take note.)

Times are tough (heck, even the PF thread -posted below- is proof-positive of just how tough times are) and the one thing we don't need right now is more unemployment.  So, here's my idea: don't lay-off the Authenticators....reposition them. Yes, that's right! Make the Authenticators now the Shoplifters Advisers. (Pretty groundbreaking, no?)

"Advice needed! Received my new bag but..
I just received my new GST that I purchased from an out of state Chanel boutique and I notice that the security tag still attached!!
I emailed the SA but i havent heard back, I dont really want to send it back (esp if i have to pay shipping myself) but there is no local Chanel boutique. I dont know what to do, any advice? ...but the thing is the SA also didnt send me a receipt."-xoxobalenciagaOP (Illinois)

Sunday, May 29, 2011

Ugly and Pathetic !

You might not like some of the information on this blog, but the fact of the matter is, to the best of our knowledge all of it is true. 


The following post is reprinted from the Purse Forum Advisory E****** and it speaks volumes about the owner of that blog.  One cannot help but wonder how Elizabeth S**** would feel if she read it.  
It sickens me and I pity the owner of the PFAE. 
(Honestly though, I don't think the owner of that blog is too proud of it either; notice the absence of the blog owner's name anywhere on that site).
The following is reprinted from The Purse Forum Advisory E****** :

"Elizabeth S****

What does the harrowing ordeal of Elizabeth S**** have to do with Michael Tonello? Lots, as it turns out.

Poor Mr. Tonello simply cannot get over an Ebay transaction from 2002. In his blog, he asks a commenter if they would be able to get over someone breaking into their home and stealing their electronics.

Ms. S****, as many of you may know, is the young American lady who was abducted by a deranged man at 14 and raped nearly daily for 9 months before she was rescued. When you see her in the media talking about her ordeal, she is the embodiment of grace, resilience and the human spirit. She is focusing on positive things in her life. Where no one would blame anyone if this had crippled them emotionally, she has been able to move on.

Mr. Tonello, on the other hand, simply cannot get over some Ebay transactions that did not go to his satisfaction in 2002. He cannot get over his experiences on a purse blog. These terrible things are clearly gnawing away at him, to the point where he has remained rather focused on the people who bought from him and were apparently unhappy with their purchases. Focused to the point of writing a blog whose comments and posts harass many of the people who spoke out at the time of these transactions years ago by printing personal information and threatening comments.

In the end, it's embarrassing to put Mr. Tonello and Ms. S**** in the same sentence. One of the worst things you can possibly imagine happened to one of them. One has the wisdom and maturity and grace to see a situation for what it is, not allow it to define her life, and to seek satisfaction and happiness (by helping others, as it turns out). That person is 24 years old.

Somehow, we think a break in or a bad Ebay deal wouldn't even be a blip in her day."

Saturday, May 28, 2011

Barcelona... UEFA Champions League ***2011 CHAMPIONS***!

Barca 3, Manchester United 1

"Reputable Sellers on eBay" according to the Purse Forum

(special thanks to the PFAE for pointing this out to us)

all-from-france (actually this seller appears to have been "kicked of of eBay" as PFAE would say, so not sure why tPF suggests them)
Negative feedback ratingHandbag in poor condition. Seller promised refund, that I never received.
Negative feedback ratingnever sent item, never responded, & I lost my money ***worst seller***
Negative feedback ratingWas told I could return item within 2 days but never responded to my emails
Neutral feedback ratingI WON THIS AUCTION AND THE SELLER NEVER CONTACTED AFTER NUMEROUS EMAILS!BEWARE
Neutral feedback ratingHave not received item- it has been 17 days since auction. Unhappy customer.
Neutral feedback ratingBag is in bad shape, but description says good condition, but easy transactionTOTALLY UNPROFESSIONAL!NO INVOICE*NORESPONSE2REPEATEDEMAILS!THANXYANX4NOTHING

bagteria
Negative feedback ratingHave publisched an article that haven't in stok.
Negative feedback ratingFAKE purse, smells terrible. No respond to emails..Scam..never buy on ebay again
Negative feedback ratingpictures of chanel shows on ebay when the items arrived it was not the same.not
Negative feedback ratingNever buy from this person. This person is a bad sells ma and has fake products.


bluemanxantiques
Negative feedback ratingHERMES BUYERS BEWARE SHE WILL RIP YOU OFF! MANIPULATES PAYPAL, LIAR, CHEAT, SCUM
Negative feedback ratingBEWARE! ITEM NOT AS PICTURED, DIRTY.WATER STAINS,INK MARKS,TOLD NO REFUND BEWAR
Negative feedback ratingBEWARE BAYERS OF FORGERIES SPECIFIC. HERMES K. & L. VUTTON *LARRAINE SOLD ME
Neutral feedback ratingItems took over 30 days to arrive, but nice seller, easy to work with.
Neutral feedback ratingI don't know what to do about this person not responding to my ltr re plate
Negative feedback ratingReceived wrong items; sent numerous e-mail and placed call --no response
Negative feedback ratingDid not follow through with bid. No response to e-mails after 4 weeks

twelvedancingprincesses
Neutral feedback ratingGOOD COMMUNICATION, BUT EXTREMELY HIGH CHARGE FOR PACKAGING AND HANDLING
Negative feedback ratinggreat bracelet but SLOW (2 weeks!) shipping and poor communication. A shame.
Neutral feedback ratingBag is nice, but has been definitely used, which was not as decribed in the ad.
Negative feedback ratingWARNINGFlawless scarf w/ stains/pinholesShe could care less, ignores emailsAVOID
Negative feedback ratingThe worst kind of buyer who bids high, doesn't answer emails and doesn't pay .
Negative feedback ratingMultiple non paying high bidder, no response to emails from ebay or seller.
Negative feedback ratingNon paying high bidder on multiple items, no response to emails.
Negative feedback ratingscarf described as mint- in reality was very damaged she refused to take back
Negative feedback ratingSAID THEY PAY AND DID'NT --WON'T RESPOND TO EMAILS- STAY AWAY FROM THIS ONE

TheOneAndOnlyNYC
Negative feedback ratingpromised to pay but never send payment. deadbeat!! waste of time.
Negative feedback ratingNEVER received bag. Sent messages and left voicemail, no response, NO BAG!!!!
Negative feedback ratingWon&paid for on saturday for 2day shipping, don't hear anything&did not receive
Negative feedback ratingWorst Seller we have seen on Ebay. "Lost" our $5,500 check, never sent item. F--
Neutral feedback ratingBAG DESCRIBED AS MINT IS DIRTY!! DAMAGE DUE TO POOR PACKAGING,GOOD CMMNCATIONS!I

stilmacher
Negative feedback ratingI have hard time to communicate with this seller.It's not brand new
Negative feedback ratingDo not trust this seller. No response to e-mails, uncooperative, worst seller .
Negative feedback ratingThese shoes were advertized as new box...they came rode hard and very used!
Negative feedback ratingVERKAUFT/BIETET WARE, DIE ER NICHT HAT!!! ICH BIN MEGASAUER!! NICHT ZU EMPFEHLEN

shopfranceinc
Negative feedback ratingAVOID SALE ITEMS MARKED S AS U CANNOT REMOVE IT OR RESELL LOOKS UGLY LIKE TATOO
Negative feedback ratingSeller DID NOT ship everything that was PROMISED even after reminder & stressing
Negative feedback ratingvery disappointing........she said has been sent ..never got the item
Negative feedback ratingnever got product!! POOR COMMUNICATION!!! I even paid to reship the wrong order
Negative feedback ratingHANDBAG NOT AS DESCRIBED BAD SELLER BEWARE BEWARE BEWARE
Neutral feedback ratingNo response to simple questions
Neutral feedback ratingPerfume sample wasn't full
Neutral feedback ratingBag came without tag. Doesn't match the description. Not sure if it's new :(
Neutral feedback ratingPoor quality if authentic Chanel as sellers says. Seller did give full refund.

greenjade927
Negative feedback ratingATTENTION!! FAKE WATCHES!!!!!!!
Negative feedback ratingUnfit packing, box loose. Tough communication!
Negative feedback ratingBuyer Beware. First claims scarf is stained then refuses to refund immediately.
Negative feedback ratingSays troublesome 2 include Paypal packing slip 4 full customs declaration, bad!
Negative feedback ratingaccording to Hermès lawyer fake article, which will be destroyed by the factory
Negative feedback ratingNot authentic Hermes enameled bracelet however fast delivery and A+communication
Neutral feedback ratingitem described minor imperfections, but flaw is significant.

2001pumpkin
Negative feedback ratingBeware! Silver paint on bag! Defective! P.said spots made it pricey Do not buy !
Negative feedback ratingThe wallet I recieved was not an authentic juicy couture wallet!!!
Negative feedback ratingwould not refund shipping on item they sold that was damaged!
Neutral feedback ratingFast shipment.... great communicator...the belt was broken though but it's usabl

bearshouse2009
Neutral feedback ratingbag posted as black but was navy transaction canceled
Neutral feedback ratingdidn't have to write $4000YEN,eneded up paid alot for custom for a vintage..
Negative feedback ratingThe mesurments which was given by the seller was not correct,
Negative feedback ratingWon item. Went 2 pay - Seller off ebay then filed unpaid strike. No ans 2 emails
Negative feedback ratingDISHONEST SELLER - DON'T TRUST. SOLD ME A DAMAGED CHANEL. LARGE HOLE LEATHER
Neutral feedback ratinglike bag nice but auth. card dsn't match number inside questioning authenticity?
Neutral feedback ratingauthenticity card number did not match bag number...

clarsanna
Negative feedback ratingSeller CANCELLED and REFUNDED me without my consent for someone else to buy.
Negative feedback ratingSold $180 shoes for $329. Insisted on most costly ship, cheaper w tracking avail
Neutral feedback ratinga little disapointed lining sewn inside out maybe a sample large customs charges
Neutral feedback ratingDress wasn't new, even though they said it was
Negative feedback ratingsold item as new with tags, tags came with it in a plastic bag $1100 for used
Negative feedback ratingBad seller,blackmailed me into paying listing fees to avoid unpaid item strike!
Negative feedback ratingBUYER BEWARE!!! Shoes are either not authentic or irregular!
Negative feedback ratingItem was severely damaged - definately not as described. Seller not interested!!
Negative feedback ratingSeller did not contact me directly to discuss payment.
Negative feedback ratingThis seller sucks
Neutral feedback ratingbeatiful shoes, however i had to pay $50 extra for customs to receive the shoes
(we'll give them the benefit of the doubt on the other 21 Neutral feedback)

cp4exim
Negative feedback ratingCOST NEEDLESS $63 BROKER TO CANADA FORCED ON ME, SHIPPER REFUSED ANY COMPENSATN
Negative feedback ratingGames are fakes and the auction desc. doesn't say it! Paid top $ for fakes!
Negative feedback ratingGames are fakes and the auction desc. doesn't say it! Paid top $ for fakes!
Negative feedback ratingGames are fakes and the auction desc. doesn't say it! Paid top $ for fakes!
Neutral feedback ratingThe game was defective
Neutral feedback ratingpurse was not 95% as stated, more like 60%, tried to work w/ seller to no avail.

dgjeans
Negative feedback ratingunfriendly e-mails, wrong postage cost (had to pay +25$). cannot recommend.
Negative feedback ratingDISHONEST.Confirmed FLAWED bag w/ alm.1" scuffs on all corners as 100% FLAWLESS!
Negative feedback ratingunfriendly seller / never again
Negative feedback ratingIt wasn't " brand new " as it was described
Negative feedback ratingauthentic item, genuine article but way over-priced
Negative feedback ratingHandle arrived broken. I'm stuck w/ $18 to send back! Doesn't respond to Email
 (we'll give them the benefit of the doubt on the 11 Neutral feedback)

fshionguru
Negative feedback ratingVery messy transaction, sent wrong booklets with watch whole thing was drama.
Negative feedback ratingWouldn't recommend this seller to my worst enemy...tried to raise shipping price
Negative feedback ratingTERRIBLE SELLER, JERKS BUYERS AROUND, DECEPTIVE, DISHONEST, DUMB
Negative feedback ratingCOUNTERFEIT SELLER. WATCHES NOT AUTHENTIC. PATHETIC & FRAUDULENT. BUYER BEWARE
Negative feedback ratingThere are a stain and a dirt in the back and is very dirty. I feel very disappoi

 grantatrade
Negative feedback ratingHouston galleria store confirmed FAKE. Watch out! Seller allowed return though
Negative feedback ratingbroken O rng not described. I didnt want full refnd, wont give sml refund to fix
Negative feedback ratingi don't work with seller like you, never won't lisen and very bad seller

kamaoles
Negative feedback ratingBUYER BEWARE!!TOTAL;MISREPRESENTATION- USED NOT NEW. NARROW NOT MEDIUM. RE-SOLED
Negative feedback ratingsent me the wrong size luckily it still fits
Negative feedback ratingNot as said "brand new". In horrible condition. Regret paying for the item
Negative feedback ratingdid not send the size i ordered
Negative feedback ratingdress looked like it was worn. several holes in the dress along the seam.
Negative feedback ratingRecieved item coverd with fuzz & cat hair. Will not do business with her again!
Negative feedback ratingBuyer beware. This item was in horrible condition, frayed fabric & ripped seams
Negative feedback ratingslow shipping and item had tear in it upon arrival!
Negative feedback ratingwhere is this item \ item paid for and never recived.
Negative feedback ratingdidnt look anything like it did in the picture.
Negative feedback ratingI asked for the adress 6 times. no answer! NEVER AGAIN!
Negative feedback ratingslow delivery...no respnse when tried to contact..never do business w/ him again
Negative feedback ratingitem is in very bad condition, massive loss thread
Negative feedback ratingThe skirt I received is not the skirt in the picture.
Negative feedback ratingjeans were NOT new, bottom legs showed clearly warn. tag was simply tied on:(
Negative feedback ratingI won a retro design Anthropologie shirt, and I received a different brand
(we'll give the seller the benefit of the doubt on the 50 Neutral feedback)